Easy Returns

If you are not 100% satisfied with your product, we offer a refund with a 20 % restocking fee(on most products, see below).

To qualify for a return please note the following:

• Product must be clean, unused and in its original packaging.
• Return shipping costs are the responsibility of the customer
• Items must be returned within 15 days

You must have a return authorization number to qualify for a return:

Please call us at 1 800 219 9239, Monday – Friday 9am to 5pm EST to obtain a return authorization number and a return address.

Sorry, No Returns On The Following Items:

We cannot accept returns on all:

• Hospital beds
• Ultra lightweight ridged frame wheelchairs
• Custom wheelchairs
• Built to order items
• Cushions
• Incontinence Products
• Nutritionals
• Bath Safety products

20% Restocking Fee

We offer refund on all:

• Transport chairs
• Standard manual wheelchairs
• Light weight manual wheelchairs
• Recliner wheelchairs
• Heavy duty transport wheelchairs
• Walkers
• Rollators